FAQ

Above All Overhead Door, Inc.

Door Questions

The installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door.

Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you. One of the other services a professional garage door dealer/installer can provide is the disposal of your old door, if you are replacing a door.

When comparing strengths of steel, the lower the gauge number, the thicker and stronger the steel.

Steel doors may require less maintenance than a wood door. Steel doors are pre-painted with a factory-applied baked-on coating. We recommend an annual cleaning of the exterior of the door with a common household detergent and warm water at least one time per year. Wood doors are unfinished and need to be primed and painted or stained on all six sides of the door upon delivery. We recommend visual inspection of the paint or stain finish on wood doors one time per year to confirm if another finish application is necessary.

Yes. All steel doors are pre-painted with a factory-applied baked-on coating that is suitable to be repainted. Steel doors will accept a wide variety of commercially available latex exterior paints, when applied in accordance with the paint manufacturer's recommendations. Do not use oil-based paints.

Yes. Typically we can order and have made a door that is for your opening size.(this may take a few weeks).
*Not all door models can be made to abnormal sizes

If an electric garage door opener has been installed on your door, it may not be necessary to have a lock. Newer electric openers function as the lock, making it improbable that an intruder would be able to lift your door from the outside. If you have an older opener, check to see if your door can be lifted from the outside.

DASMA, the trade association for the garage door industry, discourages homeowners from attaching a lock when an opener has been installed, because too frequently, a child or other family member will accidentally lock the door. If someone then tries to open the door using the electric opener, the opener will pull against the lock causing the door to be damaged. If no opener is installed on your garage door, a lock is highly recommended.

The two types of springs used on garage doors today are extension and torsion springs. Extension springs are attached on either side of the door and stretch along the horizontal track when the door is closed. Torsion springs are typically located just above the top section of the door and are mounted to the header. They are wound springs and do not expand or contract when the door is moved. Torsion springs offer more safety and provide better balance to the door for smoother operation.

Opener Questions

Before installing a garage door opener, please complete the following tests to make sure your garage door is properly balanced and is not sticking or binding:

  • Lift the garage door about half-way open as shown. Release the door. If properly balanced, the door should remain in place, supported entirely by its springs.
  • Raise and lower the door to see if there is any binding or sticking. The door should move freely and easily, without dragging or becoming difficult to move.

Please remember that the easier it is for you to operate your garage door manually, the easier it will be for the new garage door opener to open the door, resulting in a longer lifespan for the new system. In general, a properly balanced and aligned single-car or two-car garage door can be raised and lowered with a ½ horsepower opener. For some heavier doors, we have ¾ horsepower openers available.

Each style of "drive system" has its advantages. Chain drive and belt drive openers work well in all types of applications. Screw drive openers are better choices when you have a one-piece tilt open door, as they run slightly slower, and allow a smoother movement of the one-piece type of doors.Belt drive openers are the smoothest, most quiet openers manufacture, and have an excellent reliability record. They are recommended for use whenever noise and vibration are important considerations. If there is a living space above or near the garage, the belt drive openers will minimize the amount of noise generated by the opener.

Chain drive openers have been in production for the longest amount of time, and offer dependable performance year in and year out.

Regardless of which type of opener you choose, all of our drive systems are very reliable and require virtually no maintenance throughout the life of the opener.

All LiftMaster® openers, with the proper installation components, can raise up to a 10-foot high garage door. Certain model LiftMaster openers can raise up to a 14-foot high door. We can provide recommendations for which models will best suit your needs. Prior to the installation of your LiftMaster garage door opener, we will verify that the proper equipment will be used for your garage door.

This is rarely a possible or appropriate way to replace your opener. Due to changes in the designs of our systems, and for warranty purposes, Chamberlain® strongly recommends that all new components are used for the new opener. In addition, although it may seem to be an easier way to install a new opener, it may actually be more difficult to attempt to replace only the motor head.

AC Motors are less expensive and easy to manufacture. Speed is constant and hard to control efficiently.DC Motors are more expensive as they are more complex to manufacture. Also, additional components are required to make them work with the standard AC current found in homes. Speed can be controlled more easily with a DC motor and more accurately. They have a quick response to control signals. Due to easier speed control, DC motors can be used in applications where powerful but in control performance is desired, such as the soft start/stop feature.

Bobbie bills
Bobbie bills
January 5, 2024
I would like to take the time to mention after having a new motor, new garage door installed I am a very satisfied customer. Brandon came to my home in a timely and professional manner. He came on time was here to the job when he said he would. He installed the motor one week, then came the next week and installed the garage door. I would recommend this young man, and Above All Overhead Doors for any future situation I have as far as my garage. I have used them in the past the price is affordable and reasonable..Good company keep up the good work and customer service!!!!
Kristi Foust-Slawikowski
Kristi Foust-Slawikowski
December 28, 2023
Brandon was great, he communicated well and showed up on time each visit. His work was done fast and professionally. Pricing was very reasonable. I would highly recommend this company!
Michael Burke
Michael Burke
August 9, 2023
Above All Overhead Door replaced my old wood garage door this morning. Joe was the salesperson that came out to do the estimate and was also the person who completed the installation. During his visit when providing the quote, he explained options perfectly and truly made me feel that he was looking out for my best interest, which was very welcomed and made my decision to go with Above All easy. Installation when smoothly. I highly recommend this company based on my experience!
David Gardiner
David Gardiner
July 31, 2023
Not suprised at all with this company.... Why you ask ! Todays service was not my first Rodeo with Above All..... Have enjoyed their Service and Employees in the past.... They are TOP SHELF in my book..... Today at first, thought I lucked out getting Brandon out to our home, what a great young man, then I remembered, everyone from Above All are Super servents to their customers...I would never ever even think about calling anyone else. The only reason that I'm only giving them 5 Stars is because that the highest the rating goes..... should be twice that. Thanks Brandon & Above All Dave & Terri Gardiner Doubletree Lake Estate Winfield IN
laura wittl-williams
laura wittl-williams
July 17, 2023
I highly recommend this company.Brandon came out the same day I called and did an excellent job.The price was great,and he was so helpful and friendly.I was very impressed and extremely happy to have my garage door fixed correctly.....Id give them 10 stars🙂
Taylor Falk
Taylor Falk
June 8, 2023
I recently had the pleasure of working with Above All Overhead Door Inc. and their technician, Brandon, I must say, the experience was outstanding from start to finish! The level of professionalism, efficiency, and quality of work provided by Brandon and the company exceeded my expectations. From the moment I contacted Above All Overhead Door Inc., the customer service was exceptional. The staff was friendly and attentive, ensuring that all my queries were addressed promptly. They scheduled an appointment at my convenience, demonstrating their commitment to customer satisfaction right from the start. When Brandon arrived, his friendly demeanor and genuine interest in helping me with my garage door issues immediately put me at ease. He possessed extensive knowledge and expertise in his field, and his skillful approach to the task at hand was evident throughout the entire process. Not only did Brandon work quickly, but he also paid great attention to detail, ensuring that every aspect of the repair was thoroughly addressed. His dedication to delivering impeccable workmanship was truly commendable. I felt confident that my garage door was in capable hands. Moreover, I was pleasantly surprised by the affordability of the service provided by Above All Overhead Door Inc. The pricing was fair and transparent, with no hidden costs or unexpected surprises. I genuinely believe that I received excellent value for my investment. Upon completion of the repair, my garage door looked and functioned better than ever before. The results were remarkable, and I couldn't be happier with how everything turned out. Above All Overhead Door Inc. and Brandon truly went above and beyond to ensure my complete satisfaction. He even went ahead and installed a new door arm and adjusted my motor to a lower setting free of charge. I highly recommend Above All Overhead Door Inc. to anyone in need of garage door services. Their professionalism, exceptional service, and commitment to customer satisfaction set them apart from the competition. Whether it's repairs, installations, or maintenance, you can trust Above All Overhead Door Inc. to deliver outstanding results. Thank you, Above All Overhead Door Inc., and a special thanks to Brandon for a job well done! I will certainly be returning for any future garage door needs.
Jason Barbaro
Jason Barbaro
June 1, 2023
Brandon installed a new garage door for me today. Price was great, far better than any other company's price. He was right on time and did a fantastic job. Took less than 4 hours to complete. We love the new door. I highly recommend this company to anyone looking for garage door installation or maintenance.
Juliana M
Juliana M
May 25, 2023
Called them, they came out immediately. They fixed my parent’s garage door quickly. They absolutely loved their service!
Jaimie Wible
Jaimie Wible
May 12, 2023
I had two 10 foot garage doors replaced by Brandon. He was awesome! Very friendly, professional, on time, completed the job in less than 5 hours, and did an amazing job. I couldn’t be more happy :) I highly recommend him and this company!
Sherry Bakker
Sherry Bakker
April 15, 2023
Got here early and put new spring and rollers on door, also fixed track. From start to finish only took less than 30 minutes. Service technician was kind did not try to up sell me, which i appreciated. I would highly recommend this company!
Bobbie bills
Bobbie bills
January 5, 2024
I would like to take the time to mention after having a new motor, new garage door installed I am a very satisfied customer. Brandon came to my home in a timely and professional manner. He came on time was here to the job when he said he would. He installed the motor one week, then came the next week and installed the garage door. I would recommend this young man, and Above All Overhead Doors for any future situation I have as far as my garage. I have used them in the past the price is affordable and reasonable..Good company keep up the good work and customer service!!!!
Kristi Foust-Slawikowski
Kristi Foust-Slawikowski
December 28, 2023
Brandon was great, he communicated well and showed up on time each visit. His work was done fast and professionally. Pricing was very reasonable. I would highly recommend this company!
Michael Burke
Michael Burke
August 9, 2023
Above All Overhead Door replaced my old wood garage door this morning. Joe was the salesperson that came out to do the estimate and was also the person who completed the installation. During his visit when providing the quote, he explained options perfectly and truly made me feel that he was looking out for my best interest, which was very welcomed and made my decision to go with Above All easy. Installation when smoothly. I highly recommend this company based on my experience!
David Gardiner
David Gardiner
July 31, 2023
Not suprised at all with this company.... Why you ask ! Todays service was not my first Rodeo with Above All..... Have enjoyed their Service and Employees in the past.... They are TOP SHELF in my book..... Today at first, thought I lucked out getting Brandon out to our home, what a great young man, then I remembered, everyone from Above All are Super servents to their customers...I would never ever even think about calling anyone else. The only reason that I'm only giving them 5 Stars is because that the highest the rating goes..... should be twice that. Thanks Brandon & Above All Dave & Terri Gardiner Doubletree Lake Estate Winfield IN
laura wittl-williams
laura wittl-williams
July 17, 2023
I highly recommend this company.Brandon came out the same day I called and did an excellent job.The price was great,and he was so helpful and friendly.I was very impressed and extremely happy to have my garage door fixed correctly.....Id give them 10 stars🙂
Taylor Falk
Taylor Falk
June 8, 2023
I recently had the pleasure of working with Above All Overhead Door Inc. and their technician, Brandon, I must say, the experience was outstanding from start to finish! The level of professionalism, efficiency, and quality of work provided by Brandon and the company exceeded my expectations. From the moment I contacted Above All Overhead Door Inc., the customer service was exceptional. The staff was friendly and attentive, ensuring that all my queries were addressed promptly. They scheduled an appointment at my convenience, demonstrating their commitment to customer satisfaction right from the start. When Brandon arrived, his friendly demeanor and genuine interest in helping me with my garage door issues immediately put me at ease. He possessed extensive knowledge and expertise in his field, and his skillful approach to the task at hand was evident throughout the entire process. Not only did Brandon work quickly, but he also paid great attention to detail, ensuring that every aspect of the repair was thoroughly addressed. His dedication to delivering impeccable workmanship was truly commendable. I felt confident that my garage door was in capable hands. Moreover, I was pleasantly surprised by the affordability of the service provided by Above All Overhead Door Inc. The pricing was fair and transparent, with no hidden costs or unexpected surprises. I genuinely believe that I received excellent value for my investment. Upon completion of the repair, my garage door looked and functioned better than ever before. The results were remarkable, and I couldn't be happier with how everything turned out. Above All Overhead Door Inc. and Brandon truly went above and beyond to ensure my complete satisfaction. He even went ahead and installed a new door arm and adjusted my motor to a lower setting free of charge. I highly recommend Above All Overhead Door Inc. to anyone in need of garage door services. Their professionalism, exceptional service, and commitment to customer satisfaction set them apart from the competition. Whether it's repairs, installations, or maintenance, you can trust Above All Overhead Door Inc. to deliver outstanding results. Thank you, Above All Overhead Door Inc., and a special thanks to Brandon for a job well done! I will certainly be returning for any future garage door needs.
Jason Barbaro
Jason Barbaro
June 1, 2023
Brandon installed a new garage door for me today. Price was great, far better than any other company's price. He was right on time and did a fantastic job. Took less than 4 hours to complete. We love the new door. I highly recommend this company to anyone looking for garage door installation or maintenance.
Juliana M
Juliana M
May 25, 2023
Called them, they came out immediately. They fixed my parent’s garage door quickly. They absolutely loved their service!
Jaimie Wible
Jaimie Wible
May 12, 2023
I had two 10 foot garage doors replaced by Brandon. He was awesome! Very friendly, professional, on time, completed the job in less than 5 hours, and did an amazing job. I couldn’t be more happy :) I highly recommend him and this company!
Sherry Bakker
Sherry Bakker
April 15, 2023
Got here early and put new spring and rollers on door, also fixed track. From start to finish only took less than 30 minutes. Service technician was kind did not try to up sell me, which i appreciated. I would highly recommend this company!